Magetop FAQ Extension Guide
Magetop FAQ Extension Guide will give you solid understanding of how to use Extension. These Magento 2 tutorials cover back-end and front-end development.
I. Introduction
This is an awesome module, Admin can create unlimited, update, delete FAQs and FAQ categories. The interface is easy to use. This extension is the best FAQ extension for your business. In the business, times equals money while there are always thousands of questions in a customer’s mind both before and after purchasing. Thus, the faster answers, the happier customers, the more successful business.
Highlight features:
- Advanced Search for FAQs.
- Filter the FAQs via Category.
- The page detail about FAQ.
- Vote on the FAQ page.
- URL rewrite standard for SEO.
II. How to use
Customers can access the FAQs Page in 2 ways:
1. Go to link: https://your-site-url.com/faqs.html
2. Click Frequently Asked Questions in the footer.
Customers can see the FAQ Categories in the left sidebar.
Or see it in the top section.
When you click on a category, you will see the frequently asked questions of that category.
Click Read more > to go to the detailed answer page of the question. Here you can rate answers with Like, Dislike button.
2 sections: Frequently Asked Questions and Latest Questions are below.
When you click on a question, the answers will be expanded below. And click Read more > button to go to the detailed answer page of the question.
III. How to configure
III.1. Manage FAQs Categories
Go to FAQs -> Manage FAQs Categories.
III.1.1. FAQ Categories Manager
You can perform Edit, Delete, View on each category by selecting Select in the last column in the table.
Alternatively, you can perform a mass action like Delete, Activate, Deactivate with all categories.
If you have lots of categories, you can use search bar, filter. Alternatively, you can choose the number of categories displayed on the page.
Select the columns displayed in the table with Columns.
You can also Export data with CSV, Excel XML.
III.1.2. Add New Category
From the FAQ Categories Manager page, click Add New Category button.
Fill out the Category Information on the form.
General Information
Search Engine Optimisation
FAQ Category in Websites
When complete, click Save Category button.
III.2. Manage FAQs
To go to Manage FAQs, choose FAQs -> Manage FAQs.
III.2.1. FAQs Manager
The management operations on the FAQs Manager page are similar to FAQ Categories Manager, you can perform actions with each FAQ or mass action. In addition, you can also Search, Filter, Export data,…
III.2.2. Add New FAQ
From the FAQs Manager page, click Add New FAQ button.
Fill out the Question Information on the form.
General Information
Answer
Search Engine Optimisation
FAQ in Websites
Click Save FAQ button when complete.
IV. Conclude
Above is our guide for Magetop FAQ Extension Guide. If you have any questions please boldly contact us. We will help you. Thanks for reading.
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