Magetop FAQ Extension Guide

Magetop FAQ Extension Guide will give you solid understanding of how to use Extension. These Magento 2 tutorials cover back-end and front-end development.

I. Introduction

Magetop FAQ Extension

This is an awesome module, Admin can create unlimited, update, delete FAQs and FAQ categories. The interface is easy to use. This extension is the best FAQ extension for your business. In the business, times equals money while there are always thousands of questions in a customer’s mind both before and after purchasing. Thus, the faster answers, the happier customers, the more successful business.

Highlight features:

  • Advanced Search for FAQs.
  • Filter the FAQs via Category.
  • The page detail about FAQ.
  • Vote on the FAQ page.
  • URL rewrite standard for SEO.

II. How to use

Customers can access the FAQs Page in 2 ways:

1. Go to link: https://your-site-url.com/faqs.html

2. Click Frequently Asked Questions in the footer.

Access FAQs by click link in footer
FAQs Page
FAQs Page

Customers can see the FAQ Categories in the left sidebar.

FAQ Categories in left sidebar

Or see it in the top section.

FAQ Categories in the top section

When you click on a category, you will see the frequently asked questions of that category.

Frequently asked questions of category

Click Read more > to go to the detailed answer page of the question. Here you can rate answers with Like, Dislike button.

Click Read more link
Detailed answer page of the question

2 sections: Frequently Asked Questions and Latest Questions are below.

Frequently Asked Questions and Latest Questions

When you click on a question, the answers will be expanded below. And click Read more > button to go to the detailed answer page of the question.

Click on a question
Answers expand below

III. How to configure

III.1. Manage FAQs Categories

Go to FAQs -> Manage FAQs Categories.

Go to Manage FAQs Categories
III.1.1. FAQ Categories Manager
FAQ Categories Manager

You can perform Edit, Delete, View on each category by selecting Select in the last column in the table.

You can perform Edit, Delete, View on each category

Alternatively, you can perform a mass action like Delete, Activate, Deactivate with all categories.

Select All Categories
Perform a mass action

If you have lots of categories, you can use search bar, filter. Alternatively, you can choose the number of categories displayed on the page.

use search bar, filter

Select the columns displayed in the table with Columns.

Select the columns displayed in the table

You can also Export data with CSV, Excel XML.

Export data
III.1.2. Add New Category

From the FAQ Categories Manager page, click Add New Category button.

Click Add New Category button

Fill out the Category Information on the form.

General Information

General Information

Search Engine Optimisation

Search Engine Optimisation

FAQ Category in Websites

FAQ Category in Websites

When complete, click Save Category button.

Click Save Category button

III.2. Manage FAQs

To go to Manage FAQs, choose FAQs -> Manage FAQs.

Go to Manage FAQs
III.2.1. FAQs Manager

The management operations on the FAQs Manager page are similar to FAQ Categories Manager, you can perform actions with each FAQ or mass action. In addition, you can also Search, Filter, Export data,…

FAQs Manager
III.2.2. Add New FAQ

From the FAQs Manager page, click Add New FAQ button.

Click Add New FAQ button

Fill out the Question Information on the form.

General Information

General Information (New FAQ)

Answer

Answers (New FAQ)

Search Engine Optimisation

Search Engine Optimisation (New FAQ)

FAQ in Websites

FAQ in Websites (New FAQ)

Click Save FAQ button when complete.

Click Save FAQ button

IV. Conclude

Above is our guide for Magetop FAQ Extension Guide. If you have any questions please boldly contact us. We will help you. Thanks for reading.

It comes to the end of the blog: Magetop FAQ Extension Guide.

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Aaron LX

Aaron is a passionate writer, crazy about shopping, eCommerce and trends. Besides his outstanding research skills and a positive mind, Aaron eagerly shares his experience with the readers.

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